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Phone : 0203 004 9787    Email : sales@durable-shop.co.uk

Return Policy

1. Watermark Stationers will arrange to pay for the return of damaged, defective or incorrectly shipped goods.


2. Where we will accept them, we will charge a minimum 20% handling fee plus all carriage charges incurred by us for the collection of unwanted or non-defective goods (this includes the original cost to us for sending the item, irrespective of whether a charge for delivery was made to you originally). Special orders and export orders cannot be cancelled once ordered and would be required to be paid in full.


3.Request for returns must be made within 7 days of receipt, we are unable to entertain any returns after this date


All return requests must be emailed to sales@durable-shop.co.uk.